Sometimes the cost may increase there as well. “It’s good to just check on a monthly basis, how are your expenses going? That goes for even your internet and cable. The truth is, we were all cranking up the air conditioning during the recent heat wave in the Capital Region, and we should expect the bill to be a little higher, but not by that much. “I had the same situation and got a revised bill 2 days later. “Geez I never thought to check,” Cynthia said. A lot of them talked about National Grid rate increases in general, but there are a handful who reacted specifically to our story. It opened up a floodgate of conversation on Facebook. National Grid acknowledged there was an error on its end.Īpparently, he was not alone. He told 13 Investigates his most recent bill was 20 times higher than normal last month. “If you think something is wrong, the usage looks off, the first thing you should do is contact that company,” she said. Wheelock said always take a minute to review a bill. She works for PULP, the Public Utility Law Project. If you think something is wrong, call the utility,” said Laurie Wheelock, with PULP, the Public Utility Law Project. Our team reached out to one advocacy group for some advice on what you need to do when you get your next bill. 13 Investigates is reporting on National Grid billing errors, and it is sparking many comments from our viewers. The last thing you need to worry about is being charged more than you owe for anything.

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